Accepted Insurance & Payment Options

Accredited Level 5 Healthcare Partner in Machakos

Primary Public Healthcare Scheme

Social Health Authority (SHA / SHIF)

As an accredited Level 5 Hospital, Universal Family Health Services is fully accredited to offer services under Kenya's Social Health Authority. Registered SHA beneficiaries can access:

Inpatient Admissions

Surgical and medical ward stays under approved SHIF tariffs.

Maternity Services

Normal deliveries, Caesarean sections, and newborn care.

Outpatient & Specialty

Consultations across our 25+ specialized clinics.

Diagnostics & Renal

Radiology (X-ray, Ultrasound), Lab work, and Dialysis.

Requirement: Please bring your original National Identification Card (ID) or Passport and ensure your household account status is active.

Private & Corporate Health Insurance

We work with major insurance companies in Kenya to provide seamless direct billing for policyholders.

Jubilee Health Insurance
AAR Insurance
CIC Insurance Group
Britam Insurance
First Assurance
Old Mutual / UAP
APA Insurance
Madison Insurance
GA Insurance
Heritage Insurance
AON Insurance
Minet Insurance

Self-Pay & Direct Options

For non-insured visits or co-payments, we accept cash, M-Pesa, debit/credit cards, and recognized corporate medical vouchers.

M-Pesa Paybill / Till
Visa & Mastercard
Cash Payments